1. Introduction
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rawat-alqirat.com/ (the “Site”) and make a purchase from us.

Please read this policy carefully. By using our Site and providing us with your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We collect information that you provide directly to us and information about your use of the Site automatically.

A. Information You Provide to Us:

  • Personal Identifiers: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
  • Payment Information: We use a third-party payment processor (e.g., PayPal, Stripe, Square). We do not store your credit card details on our servers. The payment processor collects and handles your payment information in accordance with its own privacy policy.
  • Account Information: If you create an account, we collect your username and password.
  • Communications: Any communications you send to us (e.g., customer support inquiries, feedback).
  • Preferences: Your preferences, such as communication choices and product interests.

B. Information Collected Automatically:

  • Device Information: We collect information about the device and browser you use, including your IP address, browser type, operating system, and time zone.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior on our Site, such as the pages you view, the links you click, and the products you browse. This helps us improve your experience and our services.
  • Order History: We keep a record of the products you have purchased.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Communicate With You: To respond to your inquiries, provide customer support, and send you important account/order-related information.
  • Marketing and Advertising (with your consent): To send you promotional messages, newsletters, and special offers about our products. We may also use your information to serve you targeted advertising on other websites.
  • To Improve Our Site: To analyze how customers use the Site, troubleshoot technical problems, and improve our products, services, and user experience.
  • To Prevent Fraud: To screen orders for potential risk or fraud.
  • To Comply with the Law: To meet legal and regulatory requirements.

4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your information is:

  • Performance of a Contract: To fulfill the order you place with us.
  • Consent: Where you have given us consent for marketing communications. You can withdraw this consent at any time.
  • Legitimate Interests: To operate our business, improve our services, and prevent fraud, provided these interests are not overridden by your rights.
  • Legal Obligation: To comply with legal and tax obligations.

5. How We Share Your Information
We share your information with third parties only to help us use your information as described above:

  • Service Providers: We share your information with companies that provide services on our behalf, such as payment processing, shipping and delivery, email marketing, advertising, and website analytics (e.g., Shopify, Google Analytics, Mailchimp, FedEx).
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties.

6. Cookies
We use cookies for several purposes:

  • Essential Cookies: Necessary for the website to function (e.g., keeping items in your shopping cart).
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website.
  • Functionality Cookies: Allow the website to remember choices you make.
  • Targeting Cookies: Used to deliver ads relevant to you and track the effectiveness of our advertising campaigns.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

7. Your Rights
Depending on your location, you have rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data.
  • Objection: You can object to our processing of your data for direct marketing or other purposes based on our legitimate interests.
  • Data Portability: You can request a copy of your data in a machine-readable format.
  • Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Your Email Address]. We will respond to your request within the timeframe required by applicable law.

8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Order information is typically retained for [e.g., 4 years] for tax and warranty purposes.

9. Children’s Privacy
Our Site is not intended for individuals under the age of [16/13, choose based on your region]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

10. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we will ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

11. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

12. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.